Shipping Policy

Last updated: 05-11-2024

All orders are shipped and delivered within 7-15 business days. (Monday through Friday, excluding public holidays).
Time of delivery depends on the address and whether the product is in stock.
We aim to deliver your products as quickly as possible, but delays may occur due to unforeseen factors. 

Unclaimed Products
Ordered goods that are not picked up by the customer and are returned to ZACS AND PHILS® will incur shipping fees both ways.

How To Order
Once you have ordered and paid for your products, you will receive an email to ZACS AND PHILS® with a receipt confirming your online payment and details of your order and delivery. Please ensure you enter a correct email address when placing your order.
By ordering products from the to ZACS AND PHILS® shop, you warrant that:
– You are legally capable of entering into binding contracts;
– You are at least 18 years old; and
– You are a resident of India

Order Confirmation
You will receive an email confirmation/receipt of your order shortly after placing it.. If you have any inquiries regarding your order, you can contact us by leaving a ticket here. If we are unable to fulfill your order due to availability issues or any other difficulty, you will be refunded for the unavailable item. Each product purchased is sold as per its product description.

We will take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct at the time of publication.

While we strive to maintain current information on the website, the details (including product descriptions) may not always be updated at the time of ordering.

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content from this website. Please note that availability, conditions, dates, and prices may change from time to time, and we expect you to check these prior to making a purchase.

If you are not entirely satisfied with your purchase, we are pleased to offer you a product exchange. We will make every reasonable effort to deliver the items within the specified delivery timeframe. However, if there is insufficient stock to fulfill your order or a delay in processing, we will inform you promptly and explain the situation. If necessary, we will offer an alternative option or refund the amount to your account. The refund will be processed within 30 days of the order date. You will be notified of this action via email sent to the address provided on your order form.

By placing an order on the to Frisson™ by ZACS AND PHILS® webshop, you consent to the terms and conditions outlined here.

Order Details
Please save a copy of these Terms & Conditions and your receipt for online payment and details of your order and delivery in case you need to contact us with any questions. If you notice that any of the information emailed to you is incorrect, please contact us for correction.

Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please get in touch with us at:
Email: zacsnphils@gmail.com
Address: May First Rd, Near DD Retreat, DD Village, Thammanam, Kochi, Ernakulam, Kerala 682032
By using our Services, you acknowledge that you have read and agree to this Privacy Policy.